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Troubleshooting


If you cannot open a file:

To display server messages:

  1. Press the Setup key or key combination to display NCD User Services: Console.

  2. Select the Messages button. Messages from servers often provide more detailed information than error messages from the browser.

To display technical information about the browser and your system:

  1. From the Help menu, choose About...

  2. Click on the Support button.

    To save the information displayed, choose the Save button. (If your NC is using TFTP file service, your system administrator may need to perform additional configuration for you to save information to a file.)